
How I become a User Experience Designer
The pandemic presented an opportunity to embark on a new career path. I couldn’t sketch an apple when I was a kid. I’m terrible at the arts. I attended a GA event: Ask a GA Alum: Is User Experience Design the Right Career for You? It is about helping people. I am motivated to pursue a career as a user experience designer. Then, I realised that my customer service experience as a travel consultant could be applied to my UX projects.

The 9 Design Principles of UI
To effectively apply these design principles, you must first identify user problems and how they use your systems. It isn’t about you. No matter how much you like the system, it is all about the people who use it. Examine your systems from the user’s perspective.

Why Mobile Optimisation is Essential
When a website is not optimised for mobile, it can lead to user frustration.
My experience with the Unifi helpdesk told us how essential we need to optimise our website for mobile users.
